CONDITIONS OF USE AND SALE OF www.sentahome.com
CONDITIONS OF USE
The use of this website grants you the status of USER and implies the full acceptance of all clauses and conditions of use included on the following pages:
• Legal Notice
• Privacy Policy
• Cookie Policy
If you do not agree with each and every one of these clauses and conditions, please refrain from using this website. Access to this website does not, in any way, initiate a commercial relationship with the Owner. Through this website, the Owner provides you with access to various contents that the Owner or its collaborators have published through the Internet. In this regard, you are obliged and committed to NOT use any of the contents of the website for illegal purposes or effects, prohibited in this Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that may in any way damage, disable, overload, deteriorate or prevent the normal use of the contents, computer equipment, or documents, files, and all kinds of content stored on any computer equipment owned or contracted by the Owner, other users, or any Internet user. The owner reserves the right to deny or withdraw access to the website and the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with any of the conditions of this Legal Notice.
CONDITIONS OF SALE
The following conditions establish the rules and specifications that will govern the online purchase of products through this online store. By using this website or placing an order through it, you consent to be bound by these conditions and should therefore read them carefully. Giménez 2002, S.L. is the owner of this website, as communicated in the Legal Notice, and will manage online product purchases, as well as the data provided by you in accordance with the Privacy Policy, which can be consulted on this same website.
USE OF ONLINE SALES / CONTRACTING
Access to this website is free of charge. Navigation through the website is without any monetary cost to the user until a purchase is made through it. Also, during your navigation, you:
• Are responsible for using the portal in accordance with the law.
• Can use this website to make legal queries or orders.
• Agree not to make any false or fraudulent orders, and the website owner may cancel any order that appears to be fraudulent.
• Must provide us, in case of contacting or buying through the website, with accurate contact and/or order delivery information for the proper processing of orders and the management of shipments and deliveries. Likewise, the user consents to the use of such information for contact or sending communications in accordance with the aforementioned Privacy Policy.
• This website is not intended for minors. By placing an order through this website, the user declares to be over 18 years of age and to have legal capacity to enter into contracts.
PRICES
The prices of the products will be those reflected on the website at the time of processing the order and payment. We try to ensure that the prices published on the website are correct and accurate at all times; however, errors may occur. If errors are discovered in the prices of any of the products included in your orders, we will contact you and offer you the option to confirm the order again or cancel it, with us proceeding to refund. We are not obligated to supply an order with prices that result from errors. The published prices include VAT.
PAYMENT METHODS
The website offers the possibility of completing the entire purchasing process, including payment. Different payment options are offered:
• Debit/Credit Card
• Bank Transfer
You can choose any of these during the checkout process. However, some payment methods may not be available or functional at certain times. In such a case, you must select one of the operational payment methods or postpone your purchase to another time, and this website is not responsible for it. Every sale is understood to be made with Reservation of Ownership, so all materials will remain the property of the website owner until they have been fully paid and any derived rights have been satisfied.
SHIPPING COSTS
Shipping costs are always communicated during the order processing and checkout. At the time of writing these conditions, shipping costs amount to €6 and are completely free for orders over €45. However, there may be future changes in this regard, which will be communicated during the purchase process and before completing any payment.
ORDER PREPARATION, SHIPPING, AND DELIVERY
The preparation of orders placed through the website is done within 24 hours immediately following order processing (excluding Saturdays and holidays), provided the available stock allows it. Once the order is prepared, it is shipped through third-party logistics companies, which will be responsible for delivering it to the address provided by you at the time of registration or purchase. The merchandise travels at the buyer's risk and expense, even if the sales price includes transportation to its destination. Therefore, our responsibility for loss, damage, breakages, shortages, and other damages expires when the carrier receives the merchandise and signs the corresponding dispatch note. We will not be responsible for damages of any kind that may arise from improper use and/or handling of the merchandise included here.
CANCELLATION, WITHDRAWAL, AND RETURNS
You have the right to withdraw from your purchase within the 14 natural days immediately following the receipt of the order by you or by someone who received the delivery on your behalf and acquired possession of the shipment. To do this, you must cancel through the same means through which you made the purchase or contact us to communicate the withdrawal through the provided contact channels. In case of withdrawal on your part, we will refund all payments received from you, excluding the shipping costs associated with the delivery method chosen by the buyer. In any case, you must return any received merchandise, without having been removed from its original packaging, nor the product having suffered any manipulation or use by you. The return must be received in its original packaging, as received, and within a box that protects the individual packaging of the product. No return of any stained or seemingly used item will be accepted. In the event of having to return the shipment to us, the buyer will be responsible for the new shipping costs that the return may cause. Upon receiving the merchandise back, the condition of the products and/or items will be verified, and after approval, the refund will be processed. We may withhold the refund until we have received the goods and performed the described checks.